'Racist' KFC ad: The perils of globalisation
An
internet uproar has exploded over the past few days over a purportedly
racist KFC ad airing in Australia. The controversy grew so loud that
KFC today decided to pull the ad - not because it was causing any
offense in Australia, but because Americans watching it on YouTube were
offended.
You couldn't pick a more perfect illustration of this crazy globalized
internet age we live in. The ad was aired by KFC Australia as part of
its "cricket survival guide" series in the run-up to a big match
between the Australian and West Indian cricket teams. The ad
features a white Australian sitting in a crowd of unruly black
Carribean cricket fans. "Need a tip when you're stuck in an awkward
situation?" he asks the camera. He then shares a bucket of fried
chicken with the unruly crowd. They devour it, bringing them under
control. "Too easy," he says.
Of course in Australia, this stereotype doesn't exist. So when Australians heard that Americans had been offended by this ad when they saw it on YouTube, and that American columnists and radio hosts were starting to talk about it - resulting in KFC pulling the ad in Australia - they were perplexed. Actually, they got downright angry. I actually learned about this controversy from an Australian colleague, who couldn't understand what business it was of Americans to stick their noses into an advertisement that wasn't made for them. So I pulled it up and watched it. "Wow" was all I could muster. "You would neeeeever see that in the US."
The general sentiment from the Australian public is that the ad isn't offensive, and that Americans have no right to stick their noses into something that doesn't involve them. This editorial from the Australian reflects the mood of newspaper editorials across the country. And take a look at these comments on this story from the Courier Mail. Arkacia of Brisbane writes:
And Seann from Sydney writes:If people from the West Indies complain about this ad, I'll listen. Sorry Americans, the ad wasn't about you or for you, and has nothing to do with you. What is racist about fried chicken anyway? Don't white Americans eat it?
To a certain degree they have a point - Most Americans tend not to know much of anything about what goes on outside their own borders and they assume the rest of the world operates the same way they do. They often assume their own hang-ups are shared by the rest of the world. And of course, it doesn't help that the American stereotype of Australians is that they're all racist rednecks.This is just another case of the USA thinking the entire world sees the world as they do. This is ad is not racist in Australia (sorry USA we dont belong to you,) and they really need to go suck a lemon. If you see this ad as racist you probably are racist. I thought it was a great cricket pun.
But,
there's an important distinction here: it's not true that the ad has
"nothing to do" with Americans. KFC is an American company. The global
headquarters is in America. And when Americans see this ad broadcast
abroad by one of their own companies, it looks like KFC is trying to
make a racist joke somewhere else where it can get away with it. At the
very least, Americans are bound to think that KFC should know better.
So you can see why KFC pulled the ad faster than you can say
"finger-lickin good". The majority of its sales are still in the US,
and it can't afford to alienate people on its home turf. And I suspect
that in the future, KFC global headquarters is going to demand to see
each ad produced by one of its national affiliates. In the internet
age, it's too big a risk to let ads run in one country that could be
interpreted very badly in another one.Blame cultural imperialism I suppose, but I do think that Americans have a right to get mad at one of their own companies if that company is going abroad and saying things that would be offensive at home. If it was an Australian fast food chain making these commercials, nobody in America would have noticed or cared. And the chain certainly wouldn't have pulled the ad in response to American complaints.
Does cultural imperialism extend to racial sensitivities?
The incident brings up an interesting question though: in a globalized world, what is one to do when something is offensive in one country, but not in another. As a sort of "global citizen", I encounter this problem a lot. For instance, here's a good example: Where I grew up in Connecticut, outside New York City, we call stores selling alcohol "package stores". I have no idea why. But for short we'd call the stores a "packy". Well shortly after I moved to the UK I made the mistake of saying to some friends on the way to a party that we could "get some vodka from the packy". That didn't exactly go over well, as "packy" in the UK is an extremely offensive term for an Asian person. Ah yes but here I have to explain. "Asian" in the UK actually means someone from South Asia (i.e. India, Pakistan, Sri Lanka or Bangladesh). "Asian" in the US means someone from East Asia (ie China, Japan, Thailand, etc). So what do they call East Asians in the UK? "Oriental"! That took me some getting used to, because "oriental" is an offensive term for Asian people in the US. You can see how it can get confusing. I still can't get used to my British friends calling people "Oriental".
Of
course all across Europe they have their own little offensive words for
their own national minorities. And as I've lived in Europe, I've found
a lot of my American sensitivities about race challenged. From an
American standpoint, the things many Europeans say can seem really
racially insenstive (at best, or downright racist at worst). But then I
have to remind myself that it's a different culture where things don't
necessarily mean the same thing. But where do you draw the line? I
mean, I can't just keep excusing what seems to me like racist behavior
or sentiments just because "it's a different culture, a different
context."Talking about this controversy with a group of Australians and Brits, I was the only one who found that KFC commercial offensive. I know it's a different culture, but from my American perspective it just makes me uncomfortable watching it. And the same goes for that Jackson Five skit in Australia a few months ago that Harry Connick Jr. flipped out about. Blackface is a no-no in the US, always, without exception. But is it ok in other countries because they don't have the same history of minstrel shows? Is it ok for Australians to do blackface? Australians seem to think so.
In an era where most of the television aired in the world is produced in the United States (over 50% of what is on TV in Australia is from America, incidentally) it may just be that these American issues with race do inevitably become the world's issues. After all, you can't have all the hamburgers, action movies, pop music and yes, fried chicken, without also taking on some of the American baggage. And if you're an American chain operating abroad, perhaps you should be careful of the racial sensitivities of your homeland.
So, sorry Australia. But I'm with America on this one.
Comments
je suis daccord!! :)
c clair et net les amis!
la vie change chaque seconde ouiiiii:)
parfois faut faire attention
et pourquoi ne pas refaire ca une fois encore
faut surtout respecter ses idees
seulement ceux qui vivent ca peuvent savoir combien c difficile
lavenir est prometteur dans ce domaine :)
une idee parmis autres
c pas si difficile que ca non?!!